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Financial Questions or Hardship
Having Trouble Paying Your Bill? While CAMG does not currently offer a formal financial assistance program, we are here to support you.
If you're experiencing financial hardship or have questions about your balance, please contact our billing department directly:
📞 (909) 850-4211
📧 CAMGBusinessServices@CAMGhealth.com
Know Your Rights – Balance Billing & Surprise Bills
Understanding Balance Billing: You are protected from unexpected or excessive medical bills under California state law and the federal No Surprises Act.
You are not responsible for balance bills when:
You received emergency care from an out-of-network provider
You were treated by an out-of-network provider at an in-network facility
You were billed more than your standard in-network copay, coinsurance, or deductible
File a Complaint or Get Help
If you believe you were incorrectly billed, or you have questions about your rights, please contact us.
Additional Contacts Available:
California Department of Managed Health Care (DMHC)
📞 1‑888‑466‑2219 | www.healthhelp.ca.govCalifornia Department of Insurance (CDI)
📞 1‑800‑927‑4357 | www.insurance.ca.gov
Good Faith Estimate (GFE)
Good Faith Estimate for Uninsured Patients: If you are uninsured or self-paying for care, you are entitled to receive an estimate of charges before treatment.
To request a Good Faith Estimate, contact us at:
📞 (909) 850-4211
📧 Care@CAMGhealth.com
⚠️ Important Notice: CAMG is a community-based medical group, not a hospital or emergency facility. Protections under California and federal billing laws may vary by care setting and insurance plan. Please contact your health plan for detailed benefit information.